Privacy Policy

This Privacy Policy explains how Aging Safely Baths (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit agingsafelybaths.com (the “Site”) or submit information through our forms, phone, chat, or other communications.

1) Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, mailing address (if provided).
• Location information: ZIP code, city/state (if provided) to assess service availability.
• Request details: product interest (walk in tubs, roll in showers), notes/messages you submit.
• Usage & device data: IP address, browser type, pages visited, time spent, referring URLs, and similar analytics data.
• Communications: records of calls, emails, texts, chat messages, and related correspondence (as permitted by law).

2) How We Use Your Information

We use information we collect to:

• Respond to quote requests, questions, and service inquiries.
• Provide pricing, scheduling, and product recommendations.
• Improve our Site, services, and user experience.
• Communicate with you about your request and related updates (including by phone, SMS, and email, if you provide those details).
• Maintain security, prevent fraud, and enforce our terms.
• Comply with legal obligations and resolve disputes.

3) Marketing Communications

If you submit your phone number or email, you may receive communications related to your inquiry and, occasionally, promotions or service updates. You can opt out at any time:

• Email: use the unsubscribe link (if provided) or contact us to be removed.
• SMS: reply “STOP” to opt out of text messages (where applicable).
• Phone: tell us during a call that you do not want future calls.

4) How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: vendors that help operate our Site and business (e.g., website hosting, form tools, analytics, email delivery, CRM systems, and customer support). They may access information only to perform services for us.
• Installation & fulfillment partners: if needed to provide quotes, scheduling, and installation services in your area.
• Legal / safety: when required by law, subpoena, court order, or to protect our rights, property, safety, or users.
• Business transfers: if we undergo a merger, acquisition, financing, reorganization, or sale of assets.

5) Cookies & Analytics

We may use cookies and similar technologies to operate the Site, remember preferences, and measure performance. Cookies are small files stored on your device. You can control cookies through your browser settings and may be able to disable certain tracking; however, some Site features may not function properly if cookies are disabled.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No online system is 100% secure, so we cannot guarantee absolute security.

7) Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8) Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, contact us and we will take appropriate steps to delete it.

9) Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain processing. To request changes, contact us using the information below.

10) External Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing information.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest revision. Your continued use of the Site after changes are posted means you accept the updated policy.

12) Contact Us

If you have questions about this Privacy Policy or your information, contact:

Aging Safely Baths
Phone: 1-888-779-2284 (BATH)
Email: sales@agingsafelybaths.com

Note: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. If you have questions about legal compliance requirements specific to your business, consider consulting qualified legal counsel.